Services

Efficiency, Change and Transformation

We assist our clients in the identification and management of the strategic changes needed to ensure that their institutions are in line with competitors and fit for the future. We provide data-based analysis, reports and recommendations for practical solutions to address such challenges. After the initial consultation and data gathering phase, we develop a unique, tailored transformation framework that addresses our clients’ specific issues. We provide, for example:

  • Diagnostic analysis and benchmarking: what are the issues you wish to address and how does your institution stack up against its direct and indirect competitors.
  • Organisational Design and Target Operating Model (TOM)
  • Process Optimisation: can you be more efficient and productive?
  • Change, organisation design and capability building: how do you align and embed the capabilities you need to support your strategy?
  • Executive Coaching: how do you become a more effective leader?

Coaching and Professional Development

We offer an individualised and flexible coaching framework, aimed at supporting and developing individuals and teams to realise their potential and achieve their targets. We help strengthen organisations’ teams by providing tailored leadership development, coaching and mentoring support. Through expertly delivered coaching and professional development support, our clients are energised and inspired to deliver more. They are encouraged to explore their ideas, goals, motivations and challenges, in a space that is supportive and confidential.

Through this process our clients can:

  • Build self-awareness and personal effectiveness
  • Be empowered to lead effectively
  • Create space and time to explore ways to become a more impactful leader
  • Understand and respond to the demands of stakeholders
  • Improve individual and team performance

Marketing and Student Recruitment

Our marketing and student recruitment support helps our clients achieve their recruitment targets, both domestic and international. Through our tailored marketing and recruitment research and critical analysis of students’ and agents’ feedback:

  • We help our clients understand and review their marketing and recruitment performance in target markets
  • Through our assessment of internal communications and external/public relations requirements, we assist our clients in the implementation of those changes that appear to be critical for the achievement of the organisation’s recruitment targets.

Student Journey: improving the student experience from recruitment to alumni engagement

We are committed to helping institutions ensure that all students have the best possible educational and personal experience and that at the end of their studies they are ready and well equipped to succeed in their chosen careers:

  • We assist institutions in understanding and managing their students’ experience, from the initial enquiry and application process through to graduation and alumni engagement.
  • We work with a range of university departments, from the academic department through to student services, employability, wellbeing and others that impact student satisfaction, progression, retention and academic and professional development, to ensure an overall positive student experience.

Teaching and Learning

Our teaching and learning support covers:

  • Undergraduate and postgraduate portfolio review and development, pathways and accelerated degrees
  • Programme and curriculum development
  • All aspects of academic work, from assessment to feed-back, internships and work-placements, final projects, dissertations and personal and professional development

International partnerships development and internationalisation

Drawing from our extensive experience of international partnerships development, we support institutions at every stage of their international partnership development and internationalisation processes.